Returns & Exchanges
At Ome, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused items in their original packaging. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original box with all protective inserts to ensure they arrive back at our warehouse safely.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing